Telemarketing Services
Telemarketing is a niche area within our business and a rapidly expanding department. Identified as a crucial sales tool in today's market place, we like to think that every business should have an effective outbound sales team.
KB Marketing Solutions offers a high quality outbound B2B and B2C telemarketing service at competitive rates, an extension of your business as and when you need it and an integral part of your marketing plan. Whether you have lost touch with your customers, or would like to expand, we are confident that the knowledge and experience gained across a number of industry types, will be a significant asset to your business.
Telemarketing is about the process of identifying the target markets for a given product or service, then providing the given target markets with the apt information about the features and benefits of your business. This raises the awareness of a given product, it generates interest and creates a desire, then ultimately it will offer an opportunity to buy the product or service.
Telemarketing is useful for:
- Database Cleansing to produce targeted results
- Qualified appointment setting for direct sales professionals as well as lead generation
- Cold calling – research prospects. Market research / survey campaigns
- Calling existing customers to make them aware of a new product or service
- Manage your campaigns from start to finish. Produce summary results so your business can use this intelligently.
When combined with a targeted direct mail campaign, telemarketing can be one of the best and quickest methods to help boost your sales. Sales conversion rates can hit double figures in contrast to the 1-2% of direct mail alone. We can either work from your existing database or we can source one on your behalf.
We also have an online CRM system which you have full admission to 24/7 from your own computer, which allows you access to the calls and results at the touch of a button in addition to our call logging system.